At Unboxing Happiness, we take pride in delivering beautifully crafted customized hampers, return gifts, tote bags, hand-painted sarees, and more. Below are the details of our shipping process to ensure a smooth and hassle-free experience for you.
1. Processing Time
- All orders are handcrafted and customized, requiring time for preparation.
- Processing time: [mention timeframe, e.g., 5-7 business days], depending on order complexity.
- Bulk and corporate orders may take longer; timelines will be shared at the time of order confirmation.
2. Shipping Time & Delivery
- Once dispatched, delivery times vary based on location:
- Within [Your Country]: [Estimated time, e.g., 3-5 business days]
- International Shipping: [Estimated time, e.g., 10-15 business days]
- We partner with trusted courier services for safe and timely delivery.
- Delays may occur due to unforeseen circumstances (weather, strikes, or courier issues).
3. Shipping Charges
- Standard Shipping: ₹[Enter Charges] (for domestic orders).
- Express Shipping: ₹[Enter Charges] (available on request).
- International Shipping: Charges vary based on country and package weight.
Note: Free shipping may be applicable on bulk orders or special promotions.
4. Order Tracking
- Once shipped, you will receive a tracking link via email/SMS.
- You can also track your order on our website under the Order Tracking section.
5. Address & Delivery Issues
- Please ensure the correct shipping address and contact details at checkout.
- We are not responsible for incorrect addresses or unclaimed deliveries.
- If a package is returned due to an incorrect address, re-shipping charges will apply.
6. Damaged or Missing Items
- If your package arrives damaged, notify us within 24 hours with photos.
- Missing items must be reported within 48 hours of delivery.
- We will investigate and provide a replacement or refund based on the issue.
7. International Shipping Policies
- Customs duties and taxes (if applicable) must be paid by the customer.
- We are not responsible for customs delays or additional charges imposed by international authorities.
8. Contact Us
For any shipping-related queries, reach out to us:
📧 Email: [your email]
📞 Phone: [your contact number]
We appreciate your patience and thank you for choosing Unboxing Happiness for your gifting needs! 🎁✨